Canada’s Rogers names new technology chief weeks after massive outage

The headquarters of Rogers Communications Inc. is observed in Toronto, Ontario, Canada November 6, 2016. REUTERS/Chris Helgren/File Photo

July 21 (Reuters) – Rogers Communications Inc (RCIb.TO), on Thursday appointed Ron McKenzie as its new main engineering and information and facts officer, weeks after an unprecedented outage at a person of Canada’s most important telecom operators shut banking, transportation and govt obtain for hundreds of thousands.

The 19-hour company outage earlier this month drew ire from prospects and sparked requires for additional impartial levels of competition at a time when Rogers is seeking to lift a block on its endeavor to take more than rival Shaw Communications (SJRb.TO) in a C$20 billion offer. read additional

McKenzie will replace Jorge Fernandes productive quickly, the business explained.

McKenzie, a previous Shaw Communications executive, joined Rogers in 2019 and afterwards headed the division accountable for delivery of providers to Canadian corporations.

The Canadian authorities ordered a probe and demanded telecommunications organizations agree within 60 days to establish conversation protocols to continue to keep men and women superior knowledgeable pursuing the outage. read additional

Rogers has pledged to commit to prevent a repeat of the enormous outage and mentioned it would be crediting clients with the equal of 5 days services. browse more

Reporting by Akash Sriram in Bengaluru Enhancing by Sriraj Kalluvila

Our Benchmarks: The Thomson Reuters Rely on Concepts.