Major Optimum outage in New Jersey cuts off internet for many, but service is now restored for most

ByFreda D. Cuevas

Jul 20, 2022 , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Earlier on Wednesday, at least 13,000 customers in New Jersey were impacted by a big The best possible outage, according to the company’s outage map. But in the night, the corporation claimed the outage experienced been restored for most prospects, and when I checked the map, it stated only 16 prospects were being nonetheless afflicted.

The best possible, which is owned by Altice United states of america and gives world-wide-web, Television set, and cellular phone products and services, hasn’t specified which of its services were down, while the outages appeared to be influencing all a few for buyers in the Parsippany-Troy Hills and Boonton areas.

“Earlier these days, a car or truck accident on Route 53 knocked down a pole, creating a hearth, which led to a reduction of services for some Ideal clients in the Parsippany, NJ space,” Altice United states of america spokesperson Ashwin Bhandari stated in a assertion to The Verge. “Our teams were being instantly dispatched to the scene and are currently on-website generating repairs to restore products and services to influenced customers as rapidly as achievable. We appreciate our customers’ persistence at this time and will supply an update on restoration.” The company’s @OptimumHelp Twitter account shared a equivalent assertion previously in the working day.

On Wednesday night, Ideal announced that points had been mainly set. “Our crews have done repairs and services has been restored for most consumers in the Parsippany, NJ region,” the firm claimed by means of @OptimumHelp. “You might want to restart your devices. We recognize your persistence and apologize for any inconvenience.

Update July 13th, 8:14PM ET: The best possible suggests company has been restored for most.

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